Terms & Service
Welcome to RootEssence™. The terms “we”, “us” and “our” refer to RootEssence™. RootEssence™ operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). RootEssence™ is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity under your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to display our products and services as accurately as possible in our online store. However, colors and product appearance may vary depending on your screen, device settings and display configuration.
We do not guarantee that the quality or appearance of products purchased by you will meet your expectations or exactly match product images shown online.
All product descriptions and pricing are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue products or limit quantities available to any customer, region or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. RootEssence™ reserves the right to accept or reject any order for any reason.
Your order is not accepted until payment has been processed and confirmation has been issued by RootEssence™.
Please review your order carefully before submitting, as cancellation requests may not be possible after an order has been confirmed.
Purchases are subject to our Refund Policy [LINK].
You agree that purchases are for personal use only and not for resale or export.
SECTION 4 - PRICES AND BILLING
Prices, promotions and discounts are subject to change without notice.
Unless otherwise stated, prices displayed on our store do not include shipping fees, customs duties, taxes or import charges.
You agree to provide accurate, complete and current billing and payment information for all purchases made through our Services.
SECTION 5 - SHIPPING AND DELIVERY
All shipping and delivery times are estimates only and are not guaranteed. Orders generally arrive within 8–11 business days after shipment.
RootEssence™ is not responsible for delays caused by carriers, customs processing, weather conditions or events outside our control.
Once products are handed to the shipping carrier, risk of loss transfers to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through the Services, including logos, trademarks, graphics, text, product images, videos, branding and website design, is the property of RootEssence™ or its licensors and is protected under intellectual property laws.
You may not reproduce, copy, distribute or exploit any content without prior written permission.
“RootEssence™” and all related branding elements are trademarks of RootEssence™.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services that we do not monitor or control.
These tools are provided “as is” and “as available” without warranties or guarantees of any kind.
Use of third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites or resources. We are not responsible for the content, accuracy or practices of any third-party websites.
Accessing third-party sites is done at your own discretion and risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
RootEssence™ is powered by Shopify, which enables us to operate our online store and provide the Services to you.
However, all transactions and purchases are made directly with RootEssence™. Shopify is not responsible for products, orders or customer interactions related to RootEssence™.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [LINK].
Because the store is hosted by Shopify, Shopify may also collect and process certain information in accordance with its own privacy policies.
SECTION 11 - FEEDBACK
If you submit reviews, feedback, suggestions or ideas, you grant RootEssence™ a perpetual, worldwide, royalty-free license to use, reproduce, publish and distribute such content.
You are solely responsible for the content you provide.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges or availability.
We reserve the right to correct any errors and update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use the Services:
- For unlawful purposes
- To violate regulations or laws
- To infringe intellectual property rights
- To distribute malicious software or spam
- To harass or abuse others
- To scrape, copy or exploit website data
Violation of these Terms may result in suspension or termination of access to the Services.
SECTION 14 - TERMINATION
We reserve the right to terminate or suspend your access to the Services at any time without notice if you violate these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.
RootEssence™ does not guarantee uninterrupted, secure or error-free access to the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, RootEssence™ shall not be liable for indirect, incidental, punitive or consequential damages arising from your use of the Services or products purchased through the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless RootEssence™, Shopify and their affiliates from claims, liabilities or expenses arising from your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the full agreement between you and RootEssence™ regarding use of the Services and supersede prior agreements or communications.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without written consent. RootEssence™ may assign these Terms without restriction.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by the laws applicable in the jurisdiction where RootEssence™ is headquartered.
SECTION 22 - HEADINGS
Section headings are included for convenience only and do not affect interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time by posting revised versions on our website. Continued use of the Services after changes are posted constitutes acceptance of those changes.
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